Dear YMCA Families,
Thank you for your support over the past week as our Y has worked to determine the best steps forward for our members, participants, staff, and community. Our main concern is for the health and well-being of all our constituents, especially the children we serve. We continue to monitor and follow all local, state and federal guidelines. Considering Governor Baker’s announcement closing child-care centers due to the current public health crisis, we have planned for our YMCA centers to be closed until April 6th.
Our organization is unique. Daily, we operate many different business types impacted by this pandemic: childcare, aquatics, wellness, sports, creative arts, cancer survivor programs and day camps. Each of these programs require different protocols to ensure the safety of staff, members and participants.
The YMCA of Greater Springfield has served Springfield and its surrounding towns for over 160 years. We have witnessed and survived wars, depressions, civil unrest and yes, other pandemics. It is uncharacteristic and disorienting for our Y not to be operating and readily available to our members and families in their time of need. I would like to address the question that many of you have asked.
There will be no parent payments for the 3 weeks that we are closed.
If you had already pre-paid, your account will be credited for the closed weeks.
If you had a scheduled credit card or bank withdrawal, these withdrawals have been cancelled.
Please contact firstname.lastname@example.org If you have any questions.
We will continue to grapple with many long-term implications of this closure, including our ability to provide financial assistance now and in the future. Charitable donations complement our dues to enable us to fulfill our mission and support the most vulnerable in our community. We know the need for these subsidies will continue to grow in the coming weeks and months.
While we may not be seeing you every day, please know that the Y is here for you. If you have other ideas of how we can support you or the community, please let me know.
Yours in Health,
President and CEO
YMCA of Greater Springfield